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Measure and manage risks

Treat AI as a material business risk — the same way you treat safety, cyber, and contractual risk. Document your risk appetite, assess every system, and maintain controls that are reviewed and updated as systems evolve.

High priority Critical — business continuity & legal liability Accountable parties: Risk Management, Cyber, IT, Legal
Pillar explained

What this pillar requires from your organisation.

AI risk is not IT risk. An AI system that drifts algorithmically — producing outputs that were accurate at deployment but become unreliable over time — is a business risk, not a technical failure. This pillar requires you to treat AI as a material hazard with its own risk categories, its own risk register, and its own escalation protocols.

The AI Risk Triage System is the starting point. Before any system goes live, it must be categorised: is the risk unacceptable (do not deploy), high (deploy with significant controls), medium (deploy with standard controls), or low? That categorisation drives the level of oversight, testing, and monitoring the system receives.

Third-party and supply chain risks must be actively managed. Using an AI model built by a vendor, or embedded in commercial off-the-shelf software, does not transfer your risk to the vendor. As the deployer, you remain accountable for the outcomes that AI system produces in your operational context.

An AI model trained on 2022 cost data does not know about 2025 inflation. Algorithmic drift is a risk. It must be in your register before it is in your losses.
Contractor scenario — Estimating

When an AI cost model becomes unreliable

Your estimating platform uses a machine-learning model to forecast labour and material rates. The model was trained on project data from 2020–2022. By mid-2025, input cost inflation has diverged significantly from the model's baseline. The AI continues to generate rates with high apparent confidence. Without a documented risk assessment, a monitoring framework, and a scheduled model review, your organisation submits competitive tenders using systematically incorrect cost data — with no paper trail to establish when the problem was first identifiable.

Contractor scenario — Supply chain

When your vendor's AI model has a known vulnerability

A widely-used project management platform integrates an AI feature built on a third-party model. A known prompt-injection vulnerability in the underlying model is disclosed publicly. Your organisation has no documented third-party AI risk assessment, no monitoring of vendor security advisories, and no incident response pathway for AI-related cyber events. The principal asks for your AI risk management documentation. It does not exist.


Risk triage framework

Four-tier AI risk classification

The AI Risk Triage System categorises every AI use case before deployment. The classification drives the required level of controls, testing, and oversight.

Risk levelDefinitionHeavy industry examplesRequired response
Unacceptable Potential for catastrophic, irreversible harm. Risk cannot be adequately mitigated. Fully autonomous safety-critical decision-making on a live site with no human review Do not deploy. Document the decision and rationale.
High Significant potential for harm to people, operations, or legal standing. Substantial controls required. AI-assisted worker performance monitoring; AI-generated tender pricing; automated fatigue management decisions Deploy only with formal risk assessment, documented controls, human oversight protocol, and independent review.
Medium Moderate potential for harm. Standard controls and monitoring are sufficient. AI-assisted document drafting; AI-powered search and retrieval; automated meeting summaries Deploy with documented risk assessment, standard controls, and periodic monitoring.
Low Minimal potential for harm. Outputs are reviewed by humans before use. AI grammar and spell-check tools; AI-assisted image labelling for non-critical assets Deploy with basic documentation and awareness training for users.
Accountability mapping

Risk management RACI — who does what

AI risk management requires coordination between Risk, IT, Cyber, legal and business unit functions. Use this matrix to assign and document ownership.

AAccountable
RResponsible
CConsulted
IInformed
Function / Activity Executive / Board Risk Management IT & Cyber Security Business Unit Operations Legal & Compliance
Risk appetite setting A R C C C
AI system risk assessment I A R C C
Risk register maintenance I A C R I
Incident reporting & escalation A R C I C
Third-party & vendor risk management I A C R C
Required audit documentation

The documents an auditor will ask for.

These four artefacts form the minimum documentation set for Pillar 03 compliance. They must be system-specific, version-controlled, and regularly reviewed.

Document 01

AI Risk Triage System

A structured matrix for categorising every AI tool as unacceptable, high, medium, or low risk based on context, consequence, and stakeholder exposure. Must be completed before any new AI system is deployed and reviewed when the system changes or the operational context changes.

Pre-deployment — mandatory Download template — available in full pack
Document 02

Enterprise AI Risk Register

An extension of the enterprise risk register that includes AI-specific threat categories: algorithmic drift, data poisoning, vendor dependency, cyber exposure through AI interfaces, IP contamination in generative AI outputs, and privacy breach via training data. Reviewed and updated at defined intervals — quarterly at minimum for high-risk systems.

Integrated with enterprise risk Download template — available in full pack
Document 03

Incident Response & Reporting Plan

Documented protocols for how your organisation detects, classifies, contains, and reports AI-related failures. Must include a severity classification framework, escalation thresholds, and reporting obligations to relevant regulators (OAIC for privacy breaches, sector regulators for safety-critical failures). Response timeframes must be specified for each severity class.

Regulatory reporting obligations Download template — available in full pack
Document 04

Third-Party AI Risk Assessment

A structured assessment of every vendor-provided or open-source AI model in use, covering: vendor security and privacy practices, known model vulnerabilities, data handling and residency obligations, contractual liability allocation, and the process for monitoring vendor advisories and security disclosures. Must be completed before vendor onboarding and reviewed annually.

Per vendor — annual review Download template — available in full pack
Audit-ready checklist

Five questions a compliance auditor will ask.

Your progress is saved automatically between sessions. Print this page to include your checklist status in a compliance submission.

Pillar 03 — Risk management checklist

Tick each item when you have the required documentation in place.

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Audit risk

Common gaps auditors find in contractor submissions.

These are the findings that appear most frequently when heavy industry contractors are assessed against Pillar 03.

AI risk sits inside IT risk

Organisations file AI-related risks under the general IT risk category in their enterprise risk register. This obscures the specific nature of AI hazards — algorithmic drift, training data bias, model hallucination — and means they are assessed and reviewed using IT risk frameworks that are not fit for purpose. AI risk must have its own category, its own taxonomy, and its own review cadence.

No risk appetite statement for AI

Organisations have an enterprise risk appetite statement that does not mention AI. When an auditor asks what risks the organisation will and will not accept in its AI use, there is no documented answer. This is not a minor documentation gap — it means every AI deployment decision was made without an approved governance framework to validate it against.

Third-party risk not assessed

Contractors assume that software procured from a reputable vendor is safe. They do not conduct their own assessment of the AI components embedded in that software. This is an incorrect assumption: the deployer is accountable for the outcomes produced in their operational context, regardless of who built the underlying model. Vendor trustworthiness does not transfer accountability.

No incident response pathway for AI

Organisations have IT incident response plans and HSEQ incident investigation procedures. Neither covers AI-specific failure modes — model hallucination producing incorrect safety documentation, AI scheduling errors causing fatigue-related incidents, or AI-generated tender content containing confidential third-party data. The AI Incident Response Plan must address these scenarios specifically.

Next step

Get your AI risk framework in order before a principal requests it.

The full AI Governance Compliance App includes a pre-populated AI Risk Register template, a risk triage tool, an incident response plan template, and a third-party vendor assessment framework — all configured for Australian heavy industry.

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